SHIPPING & RETURNS

How we get it to you.

We ship from Denver. We stand behind the ritual. Here is what to expect.

Where we ship

We ship to the United States and Canada. Orders are fulfilled on our behalf by a third-party fulfilment centre in Denver, Colorado. We do not currently ship outside North America.

If you're outside our shipping zone and want to be notified when we open up your region, write to support@slumbero.shop and we'll add you to the waitlist.

Shipping times & cost

Standard shipping takes 3 to 7 business days. Most orders leave the fulfilment centre within one business day of being placed.

United States. Free standard shipping on orders over $50. Below that, standard shipping is a flat $4.99.

Canada. Shipping is calculated at checkout, and the free shipping threshold does not apply. Canadian orders cross a border and cost considerably more to send. They may also attract import duties on delivery, which neither we nor our fulfilment partner is able to prepay.

Subscription orders

Subscriptions are not currently available. Every order is a one-time purchase, and nothing recurring is created at checkout.

When subscriptions launch, the amount of each charge, how often it recurs, when the next charge falls due, and how to cancel will all be shown at checkout before you commit.

Returns & refunds

30-day satisfaction guarantee on first orders. If the ritual isn't working for you within 30 days of receiving your first order, write to us and we'll refund it. No questions, no need to return opened bottles.

For damaged or incorrect items, contact us within 7 days of delivery with a photo of the issue and we'll send a replacement at no cost.

Order tracking

You'll receive a confirmation email when your order ships, including a tracking link. If you don't see it in your inbox within 48 hours of ordering, check your spam folder, or write to us and we'll resend it.

Questions about an order? Write to us at support@slumbero.shop.